Purpose of Therapy

Therapy provides a confidential space to explore thoughts, emotions, behaviors, and life situations with the goal of increasing insight and well-being. Sessions are collaborative and may involve discussing difficult topics. You are always free to ask questions, take breaks, or end therapy at any time.

Communication

All sensitive communication should be done either via the Terapeutbooking platform, on a phone call, or in-session. Email, including but not limited to info@villagetherapy.dk is not GDPR-compliant and should only be used for scheduling, billing, and other non-sensitive matters.

Confidentiality

All information shared in therapy is confidential and protected under Danish law. Your information will not be shared with anyone without your written consent, except in the following cases:

• If there is risk of serious harm to yourself or others.
• If there is reason to believe a child or vulnerable person is at risk.
• If required by a court order or Danish law.
• In supervision and consultation (required for professional development), identifying details are not shared.

 
Data Protection (GDPR)

Village Therapy complies with the EU General Data Protection Regulation (GDPR).

Your personal information is stored securely and used only for therapeutic and administrative purposes.
Electronic records are password-protected and encrypted.
You have the right to access, correct, or request deletion of your data at any time.
Records are retained for one (1) year after your last session, unless you request earlier deletion where legally permissible.

Full Privacy Policy available at: https://www.villagetherapy.dk/client-privacy

Session Fees & Cancellation Policy

Sessions are 50 minutes and cost 1.100dkk-1.150dkk for an individual session (depending on the therapist) and 1.500dkk (incl. VAT) for couples sessions. 

Payment is due immediately after each session unless otherwise agreed in writing. If a stored payment method fails, the client remains responsible for the full session fee.

Invoices are due within 7 calendar days from the invoice date.

If payment is not received by the due date, the following procedure applies:

A written payment reminder (rykker) will be sent with a new payment deadline of minimum 10 calendar days.
A reminder fee of 100 DKK may be added per reminder, up to a maximum of three reminders, in accordance with Danish debt collection regulations.
Interest may be charged on overdue amounts in accordance with the Danish Interest Act (Renteloven) from the original due date until payment is received.
If payment is not received after the final reminder, the outstanding balance may be transferred to a debt collection agency (inkasso), and additional recovery costs may be added in accordance with Danish law.
Unpaid balances will result in suspension of further sessions. Any scheduled appointments may be cancelled until the outstanding amount is settled.

Cancellations are free of charge if made at least 24 hours before session. Therapists at Village Therapy may reserve the right to incur a fee up to the full session fee for a late cancellation or no-show. 

Online Sessions

Online therapy is offered via a secure, GDPR-compliant video platform. You are responsible for ensuring privacy on your end (quiet, confidential space, stable internet).

Therapeutic Relationship

Therapy can be emotionally challenging. You may experience uncomfortable feelings as you explore new insights or patterns. This is a normal part of the process. You are encouraged to share your experience openly so we can adjust the pace and approach as needed.

 
Professional Boundaries

The therapeutic relationship is professional and time-limited. Outside of therapy sessions, communication is limited to practical matters (scheduling, payment, brief follow-up).

Data

Village Therapy is the data controller for the processing of the personal data we have received about you. You will find our contact details below.

• Ariel Andersen (Village Therapy)
• Kompagnistræde 16, 2. 1208 København K
• CVR: 43874721
• Telephone: 30136011
• Email: info@villagetherapy.dk

I hereby consent to Village Therapy storing and processing the following data during my course of therapy:

• Contact details used for medical records and bookkeeping in connection with payment, as well as in connection with contact between therapist and client
• Health information for the purpose of optimising the course of therapy (tick) 

I may contact Village Therapy at any time to request information about the collection, processing, and disclosure of my personal data. In addition, I may request access to the personal data that Village Therapy holds about me, object to the processing, and request the correction, deletion, or blocking of personal data that is inaccurate, misleading, or otherwise processed in violation of the law. All collected financial data will be deleted 6.5 years after the end of therapy. All collected health and other data will be deleted 1 year after the end of therapy.

By signing this declaration, I confirm that I:

• Agree that Village Therapy may process the aforementioned personal data about me, as described above, and that the personal data will not be disclosed to third parties.
• Have been made aware that I can complain about the processing of my personal data to the Danish Data Protection Agency, Carl Jacobsens Vej 35, 2500 Valby. Tel.: 33193200 Email: dt@datatilsynet.dk
• Agree that signing this consent form is voluntary.
• I can withdraw my consent at any time, with the consequence that Village Therapy must delete my information.
• I understand that I can have the collected data returned to me up to 6.5 years after the end of therapy, after which the data will be deleted.

Purpose of Couples Therapy

Couples therapy provides a structured and confidential space for partners to explore their relationship, including patterns of interaction, communication, emotional connection, and areas of conflict. The goal is to increase understanding, improve relational functioning, and support informed decision-making about the relationship.

Sessions are collaborative and may involve discussing difficult or emotionally charged topics. Both partners are encouraged to participate openly. Either partner may ask questions, take breaks, or choose to end couples therapy at any time.

 
Confidentiality in Couples Therapy

Couples therapy differs from individual therapy in how confidentiality is handled.

The therapeutic relationship is with the relationship, not with either individual partner. Information shared in sessions is considered part of the couples work.

Information shared in couples therapy is confidential and protected under Danish law, except in the following cases:

• If there is risk of serious harm to yourself or others.
• If there is reason to believe a child or vulnerable person is at risk.
• If required by a court order or Danish law.
• In supervision and consultation (required for professional development), identifying details are not shared.

Individual disclosures:

If one partner shares information individually with the therapist that is clinically relevant to the relationship, the therapist may bring this information into joint sessions. The therapist does not agree to keep secrets that materially affect the work of couples therapy (for example, ongoing infidelity, significant deception, or safety-related concerns).

 
Consent and Agreement

Please read and sign to agree below:

- I understand the purpose, risks, and benefits of psychotherapy.
- I understand the limits of confidentiality and data protection policy.
- I have read and agree to the session fee and cancellation policy.
- I understand that I can withdraw my consent and end therapy at any time.
- I consent to the collection and storage of my personal information for therapeutic purposes.